Terms of Service

Effective Date: June 12, 2026 | Last Updated: June 12, 2026

Please read these Terms of Service carefully before using the website meal-chuys.digital or any services offered by Chuys. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Chuys ("Company," "we," "us," or "our"), governing your access to and use of the website located at meal-chuys.digital (the "Website") and all related services, content, features, and functionality offered through the Website (collectively, the "Services").

By visiting, browsing, registering, or otherwise using our Website or Services, you represent and warrant that: (a) you are at least 18 years of age, or if you are between 13 and 17 years of age, you have obtained verifiable parental or legal guardian consent; (b) you have the legal capacity and authority to enter into this Agreement; (c) you are not prohibited from receiving or using the Services under any applicable laws of the United States or any other jurisdiction; and (d) you will comply with all applicable federal, state, and local laws and regulations in connection with your use of the Services.

If you are using the Services on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" and "your" shall refer to both you individually and that entity collectively.

We reserve the right to modify these Terms at any time in accordance with the provisions described in Section 12 below. Your continued use of the Website or Services following notice of any modifications constitutes your acceptance of the revised Terms.

2. Description of Services

Chuys is a food-related business operating in the United States, providing customers with access to menu information, online ordering capabilities, food delivery coordination, catering services, promotional offers, and related content through our Website at meal-chuys.digital.

Our Services may include, but are not limited to, the following:

Online Menu Access: Users may browse our current menu offerings, including descriptions, pricing, allergen information, and nutritional details as available.
Online Ordering: Users may place orders for food and beverages for pickup or delivery through our Website or integrated third-party platforms.
Catering Services: We offer catering packages and services for events, gatherings, and corporate functions, subject to availability and separate catering agreements.
Account Registration: Users may create a personal account to manage orders, track delivery status, save preferences, and access loyalty rewards.
Promotional Content: We may offer special deals, discounts, coupons, and promotional programs from time to time, subject to their respective terms and conditions.
Customer Support: We provide customer support via email and other communication channels to assist with orders, complaints, and general inquiries.
Informational Content: The Website may contain blog posts, recipes, news, and other food-related content for informational and entertainment purposes.

We reserve the right, at our sole discretion, to modify, suspend, discontinue, or restrict any part of the Services at any time, with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation of the Services.

Certain features or aspects of the Services may be subject to additional terms and conditions, which will be presented to you at the time you access or use those features. Such additional terms are incorporated into and form part of these Terms by reference.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of our Services, you agree to:

Provide accurate, current, and complete information when creating an account or placing an order.
Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use of your account.
Use the Services only for lawful purposes and in a manner that does not infringe the rights of any third party.
Comply with all applicable federal, state, and local laws, including but not limited to food safety regulations, consumer protection laws, and electronic commerce regulations.
Promptly update your account information to keep it accurate and current.
Pay all amounts due for orders placed through the Website in a timely manner.

3.2 Prohibited Activities

You agree that you will not, under any circumstances:

Use the Website or Services for any unlawful, fraudulent, deceptive, or malicious purpose.
Impersonate any person or entity or misrepresent your affiliation with any person or entity.
Attempt to gain unauthorized access to any portion of the Website, other users' accounts, or any computer systems or networks connected to our servers.
Transmit any viruses, malware, Trojan horses, worms, or any other disruptive or harmful code or programs through the Website.
Use any automated tools, bots, scrapers, crawlers, or similar data-gathering devices to access, collect, or harvest information from the Website without our express written consent.
Engage in any activity that places an unreasonable or disproportionately large load on our infrastructure.
Circumvent, disable, or otherwise interfere with security-related features of the Website.
Post, submit, or transmit any content that is defamatory, obscene, offensive, hateful, harassing, or otherwise objectionable.
Use the Services to send unsolicited commercial communications (spam).
Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.
Engage in any form of price manipulation, order fraud, or abuse of promotional offers or discount codes.
Place fraudulent orders or provide false information to obtain food products or services without proper payment.
Violate any applicable food safety, health, or hygiene regulations in connection with your use of our catering or food service offerings.
Attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code of any software underlying the Website.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these provisions, including reporting such violations to law enforcement authorities and seeking civil remedies under applicable law.

4. Account Registration and Security

Certain features of our Services may require you to create a user account. When registering for an account, you agree to provide truthful, accurate, and complete information and to keep such information up to date. You are solely responsible for all activities that occur under your account.

You are responsible for maintaining the confidentiality of your username and password and agree not to share your login credentials with any third party. You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of your account or any other breach of security.

We will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. You may be held liable for losses incurred by us or other users due to any unauthorized use of your account resulting from your failure to safeguard your login information.

We reserve the right to suspend or terminate your account at any time in our sole discretion, particularly if we have reason to believe that you have violated these Terms or engaged in fraudulent activity.

5. Intellectual Property Rights

All content, materials, and features available on or through the Website, including but not limited to text, graphics, logos, icons, images, photographs, audio clips, video clips, data compilations, software, and the overall design and appearance of the Website (collectively, "Content"), are the exclusive property of Chuys or its licensors and are protected by applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and applicable trade secret laws.

The Chuys name, logo, and all related marks, product names, and slogans are trademarks or service marks of Chuys or its affiliates. Nothing in these Terms shall be construed as granting you any license or right to use any trademark, service mark, or logo displayed on the Website without the prior written consent of Chuys or the applicable trademark owner.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website and its Content solely for your personal, non-commercial purposes of ordering food and using our Services. This license does not include any right to:

Reproduce, distribute, publicly display, or publicly perform any Content;
Modify, create derivative works from, or adapt any Content;
Use any Content for any commercial purpose or public display;
Use any data mining, robots, or similar data-gathering techniques on the Website;
Download, save, or print any Content for any purpose other than personal reference.

Any unauthorized use of the Content or the Website may violate copyright laws, trademark laws, and other applicable laws and regulations, and could result in civil or criminal penalties. We reserve all rights not expressly granted in these Terms.

If you believe that any content on our Website infringes your copyright or other intellectual property rights, please contact us at [email protected] with a detailed description of the alleged infringement, consistent with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

6. Payment Terms

When you place an order through our Website, you agree to pay the full amount for all products and services ordered, including applicable taxes, service fees, and delivery charges where applicable. All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice.

We accept payment through the methods indicated at the time of checkout, which may include major credit cards, debit cards, and other electronic payment methods. By providing your payment information, you represent and warrant that: (a) you are authorized to use the designated payment method; (b) the payment information you provide is accurate and complete; and (c) you authorize us to charge the designated payment method for the total amount of your order.

All transactions are processed through secure, third-party payment processors. We do not store full credit card numbers on our servers. Your payment information is handled in accordance with applicable Payment Card Industry Data Security Standards (PCI-DSS).

In the event of a disputed charge or unauthorized transaction, you agree to contact us at [email protected] before initiating a chargeback with your payment provider. We will make reasonable efforts to resolve disputes in good faith within a reasonable timeframe.

We reserve the right to cancel any order at any time prior to fulfillment if there are issues with payment processing, pricing errors, or product availability. In such cases, we will issue a full refund to the original payment method.

Promotional discounts, coupon codes, and special offers are subject to their own terms and conditions and may not be combined with other offers unless expressly stated.

7. Disclaimers — Services Provided "As-Is"

YOUR USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL SERVICES, CONTENT, AND MATERIALS AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

THE WEBSITE WILL BE AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
THE RESULTS OBTAINED FROM USING THE WEBSITE OR SERVICES WILL BE ACCURATE OR RELIABLE;
ANY ERRORS OR DEFECTS IN THE WEBSITE WILL BE CORRECTED;
THE WEBSITE OR ITS SERVERS ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
MENU INFORMATION, NUTRITIONAL DATA, OR ALLERGEN DETAILS ARE COMPLETE OR ENTIRELY ACCURATE AT ALL TIMES.

Customers with food allergies, dietary restrictions, or other health conditions are advised to contact us directly at [email protected] before placing an order to confirm ingredient and allergen information. We cannot guarantee that cross-contamination will not occur in our food preparation environments.

Any reliance on information obtained through the Website is at your own risk. We are not responsible for any decisions made based on information published on the Website, including nutritional, health, or dietary information.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES FEDERAL AND STATE LAW, IN NO EVENT SHALL CHUYS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

Your access to or use of, or inability to access or use, the Website or Services;
Any conduct or content of any third party on the Website;
Any content obtained from the Website;
Unauthorized access to, use of, or alteration of your transmissions or content;
Any food allergic reaction, illness, or adverse health effects arising from the consumption of our products, except as provided by applicable product liability law;
Errors, inaccuracies, or omissions in menu or nutritional information.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

The limitations of liability set forth in this section shall apply regardless of the legal theory on which any claim is based (whether in contract, tort, strict liability, or otherwise), even if we have been advised of the possibility of such damages, and even if any remedy set forth herein fails of its essential purpose.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Chuys and its officers, directors, employees, agents, affiliates, successors, and assigns (collectively, the "Indemnified Parties") from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

Your access to or use of the Website or Services;
Your violation of any provision of these Terms;
Your violation of any applicable law, rule, or regulation;
Your violation of any third-party rights, including intellectual property rights or privacy rights;
Any content you submit, post, transmit, or otherwise make available through the Website;
Any fraudulent, deceptive, or unauthorized use of your account;
Any dispute or claim arising from your interactions with other users or third parties through the Website.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses. You agree not to settle any such matter without our prior written consent.

10. Third-Party Links and Services

The Website may contain links to third-party websites, services, or platforms that are not owned or controlled by Chuys, including third-party delivery platforms, payment processors, and social media services. We have no control over and assume no responsibility for the content, privacy policies, practices, or terms of any third-party websites or services.

We strongly advise you to review the terms of service and privacy policies of any third-party websites or services you visit. Your use of third-party websites is entirely at your own risk and subject to the applicable terms and conditions of those third parties.

The inclusion of any link to a third-party website does not constitute an endorsement, recommendation, or approval by Chuys of that website, its content, or the products or services offered therein.

11. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the laws of the applicable state in which Chuys is registered and operates, without regard to its conflict of law principles.

To the extent permitted by applicable law, any legal action or proceeding arising out of or relating to these Terms or your use of the Services that is not subject to the arbitration provisions below shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, and you hereby irrevocably consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

These Terms are subject to applicable federal laws of the United States, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.), and the Computer Fraud and Abuse Act (18 U.S.C. § 1030). To the extent applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) may apply to California residents.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact us at [email protected] and describe the nature of your dispute, and allow us a reasonable period of not less than thirty (30) days to attempt to resolve the dispute informally. We will make good-faith efforts to resolve any dispute through direct communication.

12.2 Binding Arbitration

If we are unable to resolve a dispute informally within thirty (30) days, you and Chuys agree that any dispute, controversy, or claim arising out of or relating to these Terms, the Services, or any breach thereof shall be settled by binding arbitration administered by a recognized arbitration institution in the United States (such as the American Arbitration Association or JAMS) in accordance with its applicable commercial arbitration rules.

The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The costs of arbitration shall be allocated in accordance with the applicable arbitration rules.

12.3 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, BOTH PARTIES WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT THE CLAIM WILL PROCEED ONLY ON AN INDIVIDUAL BASIS.

12.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

13. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use the Website or Services. We may, in our sole discretion, terminate or suspend your access to all or part of the Website or Services at any time, with or without cause, and with or without notice, effective immediately.

Grounds for termination may include, but are not limited to:

Breach of any provision of these Terms;
Suspected fraudulent, abusive, or illegal activity;
Actions that may cause legal liability or harm to us, our users, or third parties;
Extended periods of account inactivity;
Our decision to discontinue the Website or Services.

Upon termination: (a) your right to access and use the Services will immediately cease; (b) we may delete or deactivate your account and all related information and files associated with your account; and (c) all provisions of these Terms that by their nature should survive termination shall survive, including but not limited to provisions regarding intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account will not relieve you of any obligations incurred prior to termination, including payment obligations for completed orders.

14. Changes to Terms

We reserve the right to modify, update, or revise these Terms of Service at any time at our sole discretion. When we make material changes to these Terms, we will notify you by one or more of the following methods: (a) posting the revised Terms on this page with an updated "Last Updated" date; (b) sending an email notification to the address associated with your account; or (c) displaying a prominent notice on our Website.

Changes to these Terms become effective immediately upon posting to the Website unless otherwise stated. It is your responsibility to check these Terms periodically for changes. Your continued access to or use of the Website or Services following the posting of revised Terms constitutes your acceptance of and agreement to the changes.

If you do not agree to the revised Terms, you must immediately cease using the Website and Services and, if applicable, close your account by contacting us at [email protected].

We will not be liable to you or any third party for any modifications to these Terms made in accordance with this section.

15. Severability

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or void under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, shall be severed from these Terms.

The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision of these Terms, and the remaining provisions shall continue in full force and effect. The parties agree that the court or arbitrator shall attempt to give effect to the parties' intentions as reflected in the modified or severed provision.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or additional terms and conditions published by us on the Website, constitute the entire agreement between you and Chuys with respect to your use of the Website and Services, and supersede all prior and contemporaneous agreements, understandings, negotiations, or discussions, whether oral or written, between you and us concerning the subject matter hereof.

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

17. Force Majeure

We shall not be liable for any failure or delay in performance of our obligations under these Terms arising from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, war, terrorism, civil unrest, governmental actions, labor disputes, supply chain disruptions, power outages, internet outages, or failures of third-party service providers.

In the event of a force majeure event, we will make reasonable efforts to notify you and to resume performance as soon as practicable under the circumstances. Orders that cannot be fulfilled due to force majeure events will be refunded in accordance with our standard refund policy.

18. Electronic Communications

By using our Website and Services or communicating with us electronically, you consent to receive electronic communications from us, including emails, text messages, and notices posted on the Website. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

In accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), 15 U.S.C. § 7001, your electronic acceptance of these Terms constitutes a valid and legally binding signature equivalent to a handwritten signature.

19. Children's Use of the Website

Our Website and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us immediately at [email protected] so that we may take appropriate action to delete such information.

If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will delete such information from our records in compliance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.

20. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you wish to report a violation of these Terms, please contact us using the information below:

Company Name	Chuys
Email Address	[email protected]
Website	meal-chuys.digital

We will make reasonable efforts to respond to all inquiries within five (5) business days. For urgent matters relating to food safety, allergic reactions, or other health concerns, please contact us immediately by email at [email protected].

Acknowledgment: By using the Website meal-chuys.digital or any of our Services, you acknowledge that you have read these Terms of Service in their entirety, understand their content, and agree to be legally bound by all provisions contained herein. If you do not agree to any part of these Terms, you must immediately discontinue your use of the Website and Services.